- short conditions of use

Our sale and terms of payment

1. purchase without any risk for you
We offer you the right of exchange and return within 14 days. Please contact us before the return dispatches. In this case we will send a post-paid DHL sending label to you. Please send the stein well packed back to us. You have the choice of exchange, credit note or money returned. Special markings, engravings and special obtainings are excluded from redemption. Externally recognizable damages have to be queried at delivery. Only accept these shipments when the damage is confirmed by the supplier. Complaints must be reported within 14 days.

2. quality guarantee
Due to our high quality standard we grant a 12 months guarantee for possible production or processing lacks.

3. prices
All prices are retail prices excluding value added tax (small entrepreneurs to Section 19 UStG) and do not include shipping fees.

4. payment
We will ship your order against prepayment or payment by paypal. For paypal a charge of 2 euros is made.

5. delivery
Our delivery is free of shipping costs within Germany as a goods value of 70 euros. If you like your order shipped abroad, please send an E-Mail to us. We supply shipments abroad at present conditions of DHL and confirm these on your order confirmation.